It cannot be denied that COVID-19 was a catalyst for the many changes that turned our lives upside down in 2020. The pandemic’s effects spanned countries, industries, and economies. The healthcare sector was the most affected as frontline workers man the battleground in the fight against widespread infections. However, some may argue that COVID-19 only accelerated the trends that we have too long been slow to adopt. One of which are home-based care models such as home health care and hospice care.
The need to socially distance and contain the spread of the virus paved the way for the rapid increase in the demand for home-based care. Consequently, this led to the rise of technological solutions, particularly virtual care and remote patient monitoring technologies, which enabled providers to still care for patients while keeping their staff safe. The domino effect of these phenomena has driven Data Soft Logic’s growth in the recent year.
We, at DSL, pride ourselves to be a software solutions provider who is always on your side. As your Intelligent Care Partner, we would like to share with you DSL’s 2020 highlights which we achieved through our collective effort to deliver quality patient care amidst this pandemic.
- Ally Hospice
- Serene Hospice LLC
- Centered Care Hospice and Palliative LLC
- Bright Light Hospice Inc
- Good Life Palliative Care
- Hospice of Sacred Heart , LLC
- Special Care Hospice Services, Inc.
- Heart of Angel Hospice and Palliative Inc
- A Plus Hospice, LLC
- Procare Hospice Inc.
- Virtue Hospice and Palliative Care, Inc.
- Reachwell Hospice Care Inc.
- Lenus Care LLC
- Las Vegas Hospice Care
- Elite Care Hospice
- Megacare Hospice and Palliative Care Inc
- St. Francis Hospice Care, Inc.
- Coastal Hospice of Socal , Inc
- St. Joseph Healthcare Agency Inc
- Vega Hospice
- Vida Hospice Services Inc
- Calabasas Care Hospice Inc
- Fountain Hills Hospice , LLC
- Great Choice Hospice, Inc.
- Tender Touch Hospice Care
- Jan Hospice Care Inc.
- Hearten Hospice Care Inc
- Supreme Care LLC dba In My Home Hospice Care
- Hospice Best Care Inc.
- Devine Hospice Care Inc.
- Hummingbird Hospice
- Osprey Hospice LLC
- Pinnacle Hospice Corp
- Calcare Hospice LLC
- Noble Care Services LLC DBA Noble Hospice and Palliative Care
- Holy Cross Hospice Inc
- Amore Hospice Inc
- Allied Hospice (Unison Hospice Care)
- DA & AR Hospice Care, Inc
- Healthplus Hospice LLC
- Tranquility Hospice LLC
- Valley Heart Hospice Care, Inc.
- American Hospice Provider Corp
- Four Star Hospice Care
- Latreia Healthcare Services, LLC
- RNPLUS Hospice Care Inc.
- Regen Hospice Inc.
- Comfort Care Hospice Inc.
- Qura Hospice Inc.
We not only strive to create new partnerships, but also to continuously improve the experience of our existing clients and make sure their daily operational needs are met. In 2020, Data Soft Logic outperformed the IT services industry retention benchmark of 81% with our client retention rate of 92%. This can be attributed to our initiatives to continuously improve and innovate our solutions reinforced with better customer service and support. Within 2020, we made the following improvements in Hospice Centre which aim to make life easier for our partners and patients.
1. CAHPS Direct Submission
Some CAHPS vendors have partnered with Hospice Centre allowing direct submission of their data for expired patients without going through a download-upload process.
2. Wound Note
Hospice Centre's Wound Note feature is now more comprehensive as it was designed based on Wound Care Certification recommendations.
3. 999 Viewer
Hospices can conveniently generate pre-billing 999 files to identify possible points of claim denials prior to submission.
4. IDT Scheduler
You can plot and align the IDT schedule for an entire benefit period for better compliance.
5. Telehealth
This additional software feature allows hospices to conduct telehealth sessions when on-site visits are not possible nor practical.
6. Case Load Report
You can now extract reports which show case load distribution by discipline to facilitate more informed patient assignment decision-making.
7. COVID Monitoring Reports
On top of case load reports, you can also generate reports to monitor your staff and patients' possible exposure to COVID-19, thereby reducing risks of contamination.
8. 837 Validation
With this integrated claims processing feature, you may now check for possible errors which prevent successful claims submissions.
9. Bereavement Module
Hospice Centre's Bereavement Module is the most robust in the industry as it allows agency-customization of risks, interventions, and letter templates to comply with CoPs as well as plotting of scheduled interventions up to 12 months to support grieving survivors.
10. Non-Covered Items Addendum
This compliance-augmenting feature, which is only available on Hospice Centre, automates, eases, and assists hospices in generating the Election Statement Addendum within the required timeframes.
11. Braden Scale
This SmartNote helps disciplines predict the probability of a patient developing a pressure injury. It has also been made more intelligent with dropdown choices, auto-scoring, and auto-summing for quick risk assessment results.
The Technology Headlines, a knowledge platform for industry leaders and professionals within the enterprise IT community, has awarded Data Soft Logic as one of the 10 IT companies of 2020. We are delighted to be recognized in the industry for providing powerful and meaningful web-based software solutions that are simple to use for superior point-of care delivery. Data Soft Logic’s growth, especially within the last two years, has been remarkable because of our partners’ trust in our products and services. You can read this amazing feature published by The Technology Headlines to know more about Data Soft Logic and its journey over the last 16 years.
It would be fair to say the pandemic brought a multitude of challenges, but it also offered a number of opportunities. As we go into 2021, Data Soft Logic commits to support home health and hospice agencies in taking on the challenges and changes this year will bring by providing you with innovative and customer-centric solutions. Trust that we understand your struggles and we’ll continue to be the software on your side. Let us grow together this 2021.
To find out how Data Soft Logic can be your partner in delivering quality patient care while ensuring your agency’s sustainability, schedule a demo with us.
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